What are Trivora Jewels made of?
Our jewellery is made using carefully selected materials such as brass, AD/CZ stones and other quality jewellery components, depending on the design. Each product page mentions the material and key details of the piece.
How should I care for my Trivora jewellery?
Keep your jewellery away from perfume, lotions and harsh chemicals. After wearing, gently wipe it with a soft, dry cloth and store it in a dry, airtight pouch or jewellery box.
How long will my order take to arrive?
Orders are usually dispatched within [1 - 2 business days], and delivery generally takes [3 - 5 business days] after dispatch, depending on your location. You’ll receive tracking details once your order has been shipped.
Can I return or exchange my jewellery?
We want you to be happy with your Trivora purchase. Returns/exchanges are accepted according to our Return & Exchange Policy. Please check the policy before placing your order for eligibility and timelines.
Will the jewellery look exactly like the pictures?
We make every effort to show our products as accurately as possible. However, slight variations in colour, finish and appearance may occur due to lighting, photography and individual screen settings.
Do you offer gift packaging?
Yes! Our jewellery is packed with care and can make beautiful gift notes for birthdays, anniversaries, celebrations, or simply to make someone feel special.
What if I receive a damaged or incorrect product?
Please contact us once you received the incorrect/damaged product and clear photos & videos of the unpacking of the product. Our team will assist you according to our return and replacement policy.